Return and Refund Policy
Right of Withdrawal
Customers may request a return within 7 calendar days after receiving the product, in accordance with consumer protection laws.
Return Conditions
To be eligible for a refund, the product must:
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Be unused
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Be in perfect condition
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Be returned, whenever possible, in its original packaging
Refund Process
Once the return is received and approved:
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The refund will be issued using the same payment method used for the purchase
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Processing times depend on the payment provider
Non-Refundable Items
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Products showing signs of use
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Products damaged due to improper use
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Personalized or custom-made products
Practical Example
If a customer receives the product and decides to return it within 7 days, a refund may be requested. If the product has been used, the refund may be denied.