Return and Refund Policy

Right of Withdrawal

Customers may request a return within 7 calendar days after receiving the product, in accordance with consumer protection laws.

Return Conditions

To be eligible for a refund, the product must:

  • Be unused

  • Be in perfect condition

  • Be returned, whenever possible, in its original packaging

Refund Process

Once the return is received and approved:

  • The refund will be issued using the same payment method used for the purchase

  • Processing times depend on the payment provider

Non-Refundable Items

  • Products showing signs of use

  • Products damaged due to improper use

  • Personalized or custom-made products

Practical Example

If a customer receives the product and decides to return it within 7 days, a refund may be requested. If the product has been used, the refund may be denied.